Physical Environment

The built environment where public services are provided or which includes publicly accessible roads and private roads is regulated by Regulation No. 28 of the Minister of Entrepreneurship and Information Technology, part of the Building Code. Link to regulation (Requirements for Buildings Based on the Special Needs of Disabled Persons). The purpose of this regulation is to ensure barrier-free access to public buildings and facilities for people with disabilities.

For concerns about compliance, contact the Consumer Protection and Technical Regulatory Authority at info@ttja.ee.

Accessibility in Public Spaces and Guidance Materials

Design guide for creating an accessible environment for visually impaired individuals. This guide provides information on contrast, font size, style, signage height, guidance pathways, color solutions, and other environmental solutions for visually impaired individuals.

An overview of different disabilities and related accessibility needs can be found in the Astangu Vocational Rehabilitation Center's guide "Designing and Creating an Inclusive Living Environment".

The Estonian Association of People with Mobility Impairments has prepared a guide for ensuring physical accessibility in public spaces.

A simple guide for ensuring accessibility, in collaboration with the Ministry of Culture, covering topics from physical environment to event organization. Read the guide.

The Nature Trails Accessibility Checklist provides guidelines for ensuring accessibility of attractions and facilities.

View accessible nature trails and attractions on the Mapeirons website.

Tallinn Accessibility Information System LIPS.

Best practices for ensuring accessibility in tourism and culture.

Accessibility of Web Environments

Web accessibility is about providing an accessible user experience, where accessibility is a prerequisite. Creating applications and websites with accessibility in mind ensures that people with disabilities have a similar experience to those without. Accessibility is essential for a good user experience, but it is often not enough on its own; involving representatives of target groups in the creation and testing of the environment at different stages of the project is crucial.

To ensure that public sector websites and mobile apps are accessible to people with special needs and convenient for everyone, the Public Information Act incorporates the EU Directive (EU 2016/2102), which requires public sector websites to comply with European digital accessibility standard EN 301 549 (V3.2.1). For accessibility reports and statements, see the Consumer Protection and Technical Regulatory Authority's website.

Regulation by the Minister of Entrepreneurship and IT: “Accessibility Requirements for Websites and Mobile Applications”.

Communication

Support material: “When Communicating with a Person with a Disability”. Often, people focus on a person's disability rather than seeing the person behind it. Remember, some disabilities are not visible. The key is to treat everyone as you would like to be treated. This guide provides important recommendations to ease uncertainty and reduce misconceptions when interacting with people with disabilities.

Accessibility of Culture

The Ministry of Culture, in collaboration with EPIKoda, has compiled a guide for ensuring accessibility, "Accessibility in Culture and Sports". The website provides an overview of legislation and guidance materials by sector, including laws and supporting materials.

Check the checklist to see if you've considered the different aspects of event accessibility.

Accessibility of Information and Content

The Communication Guide for Ensuring Accessibility in Elections contains practical advice on how to ensure accessibility on social media, in writing, and with images. Author: European Disability Forum.

Communication and event organization: Guidelines for Accessible Information (ICT4IAL, EU program).

Plain Language Guide: “Information for Everyone”. European standards for making information easy to read and understand (Inclusion Europe and the Estonian Support Union for People with Intellectual Disabilities).